Shipping Policy

Free Shipping

We process orders between Monday and Friday. Orders will be processed within 3 business days of ordering and shipped the next day after the processing day. Please note that we don’t ship on weekends.

Shipping MethodShipping Time
Standard Shipping10-12 business days

This policy applies to domestic (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

A. shipping costs:

We charge the following for shipping on all USA orders.

shipping charge -Free shipping

B. Transit, Handling & Order Cut off Time Domestically:

In general, domestic shipments are in transit for 3 – 7 days (Monday to Friday). Domestic order handling time is 1-2 business day (Monday to Friday).

C. Delivery Terms:

we use the USPS / UPS / FEDEX / AMAZON for fast and reliable shipping service to deliver the product.

E. Change of Delivery Address:

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at [email protected] or Call Us at +1 (925) 450-0059.

F. Cancellations:

There are cancellations allowed. See refund & exchange policy for further information.

G. Parcels Damaged In Transit:

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.

Contact us
Phone: 385-545-1263
Email :[email protected]
Address:1220 Fanshawe St, Philadelphia PA 19111
Address:No. 197, Dong Zhongshu Road, Jing County, Hengshui City, Hebei Province